Terms and Conditions

1. Introduction

These Terms and Conditions apply to your use of this website and to any purchase, download or use of thetechspert Privacy Compliance Tools for UK GDPR Pro.

By using this website, downloading the free plugin, purchasing the Pro plugin, creating an account or using our services, you agree to these Terms and Conditions.

If you do not agree with these terms, you should not use this website or purchase the Pro plugin.

2. About us

This website and the plugin are operated by thetechspert Ltd.

thetechspert Privacy Compliance Tools for UK GDPR is a WordPress plugin designed to help website owners create and manage practical privacy, cookie, complaint and data request processes.

3. The free plugin

The free version of the plugin is available from the official WordPress plugin directory.

The free plugin may include features such as a Privacy and GDPR Policy page generator, cookie banner, visitor preferences, basic consent logging, complaint form, data request form, email opt-out form and basic submission logs.

The free plugin is provided as a practical website tool. It does not guarantee legal compliance.

4. The Pro plugin

thetechspert Privacy Compliance Tools for UK GDPR Pro is a paid add-on plugin.

The Pro plugin is designed to work alongside the free plugin and may include enhanced records, CSV exports, advanced cookie tools, WooCommerce-focused wording, expanded snippets and priority support.

You must have the free plugin installed for the Pro plugin to work correctly.

5. Licence terms

When you purchase the Pro plugin, you are purchasing a licence to use the Pro plugin on one WordPress website.

Unless stated otherwise at the time of purchase, the Pro licence includes:

  • Lifetime use of the Pro plugin on one WordPress website
  • A licence key for activation
  • Access to the Pro plugin download
  • Future Pro feature updates where made available
  • Priority support, subject to fair and reasonable use

The licence is for one website only and must not be shared, resold, redistributed or used across multiple websites unless a separate licence has been purchased.

6. One-off payment

The Pro plugin is currently sold as a one-off payment.

A one-off payment gives you lifetime use of the Pro plugin on one WordPress website, subject to these Terms and Conditions.

Lifetime use means the right to continue using the version of the Pro plugin you have purchased on one website. It does not mean lifetime custom development, lifetime consultancy, unlimited support or guaranteed compatibility with every future WordPress, WooCommerce, theme or third-party plugin update.

7. Updates

We may release updates to improve functionality, fix bugs or add features.

Updates may be delivered by email, download link, customer account area or another method we choose to make available.

We do not guarantee that updates will be released on a fixed schedule.

You are responsible for keeping your WordPress website, plugins and themes updated and for taking backups before installing any plugin update.

8. Support

Pro customers receive priority support for plugin-related questions.

Support may include help with installation, licence activation, basic setup and plugin feature questions.

Support does not include:

  • Custom development
  • Bespoke legal advice
  • Full website compliance audits
  • Fixing unrelated WordPress, theme, hosting or third-party plugin issues
  • Rebuilding your website
  • Editing your website content for you
  • Guaranteed compatibility with every theme, plugin or hosting environment

We aim to provide helpful support, but response times may vary.

9. Legal and compliance disclaimer

thetechspert Privacy Compliance Tools for UK GDPR is a practical support tool for WordPress websites.

The plugin can help you create and manage privacy, cookie, complaint and data request processes, but it does not guarantee compliance with UK GDPR, PECR, data protection law, consumer law or any other legal requirement.

Every business and website is different. You are responsible for ensuring that your website, privacy information, cookie practices, marketing practices and data handling processes are appropriate for your organisation.

You should seek professional legal advice where needed.

10. Website and plugin content

The plugin may generate or display privacy-related wording based on information you provide.

You are responsible for checking, editing and approving all generated or suggested wording before publishing it on your website.

We are not responsible for inaccurate, incomplete or unsuitable information entered by you, or for how you use the plugin on your website.

11. WooCommerce and third-party tools

The Pro plugin may include WooCommerce-focused wording or features.

WooCommerce, WordPress, your theme, hosting provider, payment provider and other third-party tools are separate services or products. We are not responsible for issues caused by third-party platforms, plugins, themes, hosting, payment systems or external services.

12. Digital downloads

The Pro plugin is supplied as a digital product.

After purchase, you may receive access to a plugin ZIP file, licence key, account area, email instructions or download link.

You must not share, publish, resell, redistribute, sublicense or make the Pro plugin publicly available.

13. Licence misuse

We reserve the right to suspend, disable or refuse support for licence keys that appear to be misused, shared, resold, fraudulently obtained or used in breach of these terms.

14. Pricing

Prices are shown on the website at the time of purchase.

We may change prices at any time. Price changes will not affect purchases already completed.

15. Refunds

Refunds are handled in accordance with our separate Refund Policy.

Please read the Refund Policy before purchasing the Pro plugin.

16. Limitation of liability

We provide the website and plugin in good faith, but we do not guarantee that they will be error-free, uninterrupted or suitable for every individual requirement.

To the fullest extent permitted by law, we are not liable for loss of profits, loss of revenue, loss of data, business interruption, legal claims, compliance failures, website downtime or indirect losses arising from the use of this website or plugin.

Nothing in these terms excludes liability where it cannot legally be excluded.

17. Your responsibilities

You are responsible for:

  • Installing and using the plugin correctly
  • Checking all generated wording before publishing
  • Keeping backups of your website
  • Testing updates before using them on a live site where appropriate
  • Managing your own legal and compliance obligations
  • Keeping your licence key secure
  • Using the plugin only on the permitted number of websites

18. Changes to these terms

We may update these Terms and Conditions from time to time.

The latest version will be published on this page.

By continuing to use the website or plugin after changes are made, you accept the updated terms.

19. Contact

For questions about these Terms and Conditions, please contact us using the contact details provided on this website.